British Gas Free Customer Service Contact Numbers

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British Gas Free Phone Numbers

British Gas Customer Service Site Page

British Gas is the nation’s leader in providing Gas utilities across the entire UK. This website offers you all the free numbers you need when trying to contact British Gas. The numbers are listed below along with their relevant services and department information.

British Gas Emergency

The British Gas Emergency free number is 0800 111 999. Whether if, by any instance that you smell any gas at your home, or if you think that there might be a leak in your gas tank to your gas stove, or worried that there’s something wrong in your gas wirings, then please, don’t ever hesitate to call them immediately. Situations like this are considered as an emergency due to its high fatal possibility and can further lead to serious accidents.

British Gas Accounts

The British Gas Accounts free number is 0800 048 0202. British Gas has adapted to our modern technology and made their customer’s account highly accessible to their consumers through the use of the internet. But if it happens that you can’t log in or you have to update your information online or change your password, the number provided for account inquiries can surely help you in doing this actions.

British Gas Website Technical Support

The free number for British Gas Website Technical Support is 0800 048 0505. If the problem happens to occur due to some web site difficulty such as website hang-ups, error links or not working pages in your account login, British Gas Website Technical Support is the one to call. They are specialized experts in this field that can assist you when website problems occur.

British Gas Probation Processing

For the British Gas Probation Processing free number, call 0800 294 3125. Probation happens we move from place to place or we switch on different accounts. And often times, people are getting more confused with the process rather than the account itself. So to further assist you with your concerns, British Gas have provided a helpline for you to call.

British Gas Pas As You Go

Call 0800 048 0303 for your Pay As You Go free number account inquiries. Registering to online account means that you could access your account anytime and anywhere. It could also mean that you could switch the type of your account whenever you want to. If you are on a Pas As You Go type of account, then you have the full control of limiting your data and mobile phone usage that is suitable for your monthly budget. In addition to this good news, the hotline for Pay As You Go is available 24 hours a day for 7 days a week.

British Gas Energy Saving Advice

The British Gas Energy Saving Advice free number is 0800 072 8629. Often times when our monthly expenses came up, we can’t help but wonder how can we find ways to conserve energy. Finding a solution might be hard and usually, can further lead to negative results and breakdown of home appliances. In addition to this dilemma, improper use of energy in your home can also give you a high electricity bill that is quite painful for your pockets. So British Gas has opened a helpline to give you some energy saving advice that you could use in the future.

British Gas Home Energy Top Up

Dial 0800 107 0188 for British Gas Home Energy Top Up free number inquiries. If you want to avail the free service of British Gas to top up your home energy online, you can do it on their website. However, if you are not comfortable with indirect website applications, a separate number are provided for assistance or further questions in this service.

British Gas Moving Home

The British Gas Moving Home free number is 0800 048 0202. Decided to relocate your house somewhere? Or already found your dream house to move in? Moving to a new house can be a really exciting chapter of our lives. Yet, to think of all the heavy works associated with it can also be a bit tiring. Not to mention the changing of utility bills and your gas line-ups. Attend to your essential needs by booking in British Gas Moving Home number to redirect your post before you give up those old keys of your old home.

British Gas Installations

The British Gas Installations free number is 0800 072 5280. Further to moving out of your home, and deciding that you will avail the services of British Gas, the installation will be your next step. Let the experts do what is needed and assist you the application and required documents for gas supply installation.

British Gas Maintenance and Repair

For British Gas Maintenance and Repair, free number services call 0800 048 1000. Throughout the years, our appliances may start to decrease in their performances and at times, it will definitely break down. If this unfortunate situation happened to you, then it might be to have someone fix or replace these things for you.

British Gas Appointments

The British Gas appointments free number is 0800 294 9678. While if you just want to maintain the quality of your appliances and have it check regularly, the annual service visit is a great free service. Book your appointments now or anytime your busy schedule allows you to since this number is open for a 24/7 assistance to your needs.

British Gas One-Time Repair

On the other hand, if you just want to avail a one-time repair from British Gas services. Make sure to have it scheduled by booking in their British Gas one-time repairs free number 0800 000 999. Follow-ups for your repairs are also entertained in this helpline. have the peace of mind that you’re longing for with British Gas one-time repairs services. in 2015, they have repaired almost 200,000 units which prove that they are not afraid of any hard work and they currently have 6,000 engineers lined up and ready to serve you in getting your central heat and water back on.

British Gas Boiler Cover

Feeling cold even inside your home? Be sure to call the British Gas boiler cover free number 0800 009 4450. British Gas is offering a wide variety of great deals that perfectly match your needs. They have been installing and replacing boilers for more than 50 years now and that makes them an expert in the field like no other. moreover, all their boilers are covered with 5 years warranty so customers could always get a satisfaction guarantee.

British Gas and Electricity Theft

Protect yourself and your family by getting a head start. Call the British Gas and Electricity theft free number 0800 587 2737 immediately. Did you happen to receive a high monthly payment for your gas or electricity supply yet you can’t think of any proper basis that you have consumed that much of gas and electricity? Then someone might be secretly sharing with your home supplies. Thieves are very opportunist on everything. Whether on utilities or assets, have it checked immediately by the authorities.

British Gas Career

Aiming to join the British Gas company and try your luck in their industry? Apply now and see where this will take your career. The British Gas Career free number is 0800 980 6005.

British Gas Welsh

The British Gas Welsh assistance free number is 0800 072 8630. For further assistance of customers who doesn’t have much grip in using English language, British Gas has provided another helpline that offers welsh language. You can contact them any time of any given day and you can be sure that they are more than happy to assist you.

Alternative British Gas Phone Numbers

Get a quote with British Gas

British Gas Business Energy

The British Gas Business Energy number is 0333 130 5361. Get your business energy flowing and intact with one provider by calling this British Gas service. It has claimed to be the most chosen energy plans across the UK with their multi-site quote, you are sure to manage your business energy without any difficulties. Furthermore, British Gas provides a straightforward electricity quote to business owners without any worry of price hikes in their fixed price energy plans. Get started now and know your quote by going through their quote page.

Alternative British Gas Free Contact Methods

British Gas Home Insurance

Home insurance is often neglected and avoided by homeowners. Yet, it can be the first thing to protect their home when certain calamities occurred. And so if it happens that you have decided to avail home insurances from British Gas, you could choose from contents insurance, building insurances, landlord insurances or simple home insurances. You may also want to gather information about their optional extras such as accidental damage, bicycle cover, personal possessions, garden cover, or student cover. Either way, have them assist you by filling out the form in their insurance page.

British Gas Email

unfortunately, there is no specific email address for British Gas. However, just like other websites and utility providers, you could contact British Gas with your concerns by filling up their email form found in the help and support section of their site. Each and every section of their customer’s particular inquiry is provided with email fill out forms for further assessment of your problems. By this method, their clients can type down their concerns in a more personal manner, thus, enabling British Gas experts to handle the problem perfectly. Yet, for solicitors and insurers, you can email them at

Contact British Gas on Social Media

And since British Gas is expanding their commitment to their clients, they have also managed to extend their connection to their customers by the use of social media. They have accounts in social media such as




British Gas Blog and Community Forums

If you just want to share your wonderful experience with other satisfied customers of British Gas, your opinion and comments are highly appreciated by visiting their blog forum. At this page, you can also read on some news and be sure to be updated with their latest products and services.

British Gas Complaints Department

And because British gas is fully committed to providing you with the best service they have to offer, they are extending their assistance by mail. You can address your post to:

British Gas
PO Box 227
S98 1PD

Download the mobile app for British Gas here.

Affinity Water Free Customer Service Contact Numbers

Affinity Water logo

 Affinity Water Free Phone Numbers
Affinity Water report a leak

Affinity Water Report a Leak

For leak problems, dial Affinity Water Report a Leak free number 0800 376 5325. You may need to hold for a while to wait for the next available team member to deal with you. They are open 24/7. Please note that calls may be recorded for training and monitoring purposes. In order to check if the leak has already been reported online, visit the website and enter the town or postcode of the leak. A member of Affinity Water team will visit the site to resolve the matter as soon as possible. Submitting a photo of the problem will also be helpful in determining how serious the leak is.

Affinity Water Sewerage & Drainage Enquiries & Emergencies

The Affinity Water Sewerage and Drainage Emergency free number are 0800 316 9800. If your call is urgent, please hold and one of the teams will get to you as quickly as possible. There are four options available to you after the ring. If you have an enquiry or problem with your clean water or want to report a water leak, press 1. For problems with your waste water or drain, press 2. If you would like to talk to them about your bill, including payments, change of address or water meter enquiries, press 3. If you are a developer or thinking about renovating your properties and would like to talk to them about the right way to do it, press 4. Please refer to the next section for the contact details of Anglian Water and Southern Water.

Alternative Affinity Water Contact Numbers, Details and Services
Affinity Water Customer Service options

Affinity Water Customer Service for Metered Accounts

If you are moving house, have a bill or account enquiry, or wish to know more about payment arrangements, dial Affinity Water Customer Service for metered accounts, 0345 357 2401.

They are open from Monday to Friday, 8 am to 5 pm. There will be times that you might call during their busy billing period, hence, the possibility of encountering busier than normal lines. As a metered customer, Affinity Water charges you for the volume of water and waste water plus a fixed standing charge. It targets to read your meter every six months but will inform you for instances that they have to estimate your reading.

Affinity Water Contact Details for Non-Metered Accounts

You may get in touch with Affinity Water Customer Service for non-metered accounts using 0345 357 2402.  As a non-metered customer, your bill is comprised of a standing charge for water and sewerage, rateable value charge, and a waste water charge. For customers living in the Central or East region, the waste water charges are provided by Thames Water or Anglian Water. Affinity Water has no control over these charges.

Affinity Water Emergency

For emergencies such as no water or a burst or leak that is causing damage or flooding, you may get in touch with Affinity Water Emergency number 0345 357 2407. This is the same number to dial for loss of water supply, water pressure concerns, water quality problems and water disruption.

Some of the most common water problems that customers usually encounter at home include no water, frozen pipes, leaking pipes, stop taps, and problems with a meter or stop tap cover, hydrant or posts.

To avoid future serious problems, Affinity Water offers top tips so you can protect your property properly. These include insulating water tanks and lag pipes, minimising draughts from the outside, and keeping a separate supply of drinking water for emergencies. Additionally, they also recommend finding your property’s internal stop tap to be able to turn it off when necessary, checking if your boiler has been serviced, and leaving the heating on low when you are away.

Affinity Water Accident and Water Claims

Claims portal InterRisk Solutions is Affinity Water’s partner for all personal injury claims. You may make a claim online or if you would rather speak to one of the InterRisk specialist advisers about your claim, Affinity Water will deal with it quickly and efficiently. You can reach them via the Affinity Water Claims helpline 0333 666 0082. Regardless of the seriousness of the injury, the company strives to help in dealing with your accident so you can arrive at a quick, out of court settlement. The service is totally free and offers an impartial and practical guide to making a claim for compensation.

Sewerage & Drainage Enquiries & Emergencies

Here are the numbers to call for your sewerage and drainage enquiries or emergencies:

Anglian Water 0345 714 5145
Southern Water 0330 303 0368
Thames Water See the Thames Water free phone number indicated in the first section

Affinity Water Accessibility

As much as possible, Affinity Water strives to make its website accessible by everyone who uses it as well as have the capability to operate across multiple platforms and browsers. It ensures that all links, images, accessibility software and services are updated and available for the convenience of users. If you would like more information or are encountering problems whilst using their site, contact them using the same number for Affinity Water Emergency.

Alternative Affinity Water Free Contact Methods
Affinity Water bill

Affinity Water Customer Zone

There is a section on the website that provides an easily accessible summary of all topics related to water in your area including current incidents, planned works, and water quality reports. You just need to enter your postcode to have access to the information.

Affinity Water Complaints Department

Affinity Water values their customers and would want the opportunity to resolve matters as quickly as possible. Consequently, you may use any of the numbers indicated above depending on the nature of your concern. They will still log your call as a complaint if you express dissatisfaction during the call. Alternatively, you may get in touch via the Affinity Water email address If your concern is about a specific property or your account, ready your full address, including the postcode. Finally, you can also contact the Directors’ office via post. Check out the Affinity Water Hatfield head office address indicated in the last section.

Expect a response to your email or letter in full within 10 working days. If you remain unhappy with the response, a senior manager will review the case and will respond within the same time frame. If at any point you feel that they have yet to meet your expectations, you may appeal to the Consumer Council for Water. CCWater is a national consumer body that looks after the interests of water customers. Finally, there is the Water Redress Scheme known as WATRS that can provide an independent, impartial and easy to use alternative for a very few number of complaints that remain unresolved.

Check out their “Meeting your expectations” guide to learn more about the complaints procedure. Find out what to do if you are still not satisfied with their initial resolution and who monitors complaint procedures.

If your complaint may be related to a possible public threat, Affinity Water will carry out an urgent probe. As a result, this may require a property visit, usually within two hours.

Affinity Water Online Forms

Online forms are available on the website for all your general enquiries about billing and account, water supply, and metering. You may also use these forms to submit a reading or report a leak. You may drop them a line via their website directly.

Affinity Water Social Media

You may also report a leak via Affinity Water’s Twitter account. They are most responsive between 4 pm and 2 am. Their YouTube channel, on the other hand, features how-to guides for both home and business customers. One of their customer service technicians, Rob, will show you ways to deal with common water-related problems around the home. They are also present in other social media sites. Check out their latest updates and share your thoughts with them:


Affinity Water Careers

Their latest job opportunities are posted on their Twitter account. Alternatively, you may also get in touch with them for further information or any other questions via their online form.

The Affinity Water Hatfield offices are conveniently located and can be accessed by car, train or bus. Please contact them prior to your interview. They need to get your car registration to book a visitors space for you.

Affinity Water Limited
Tamblin Way
Hertfordshire, AL10 9EZ

Utilita Energy Free Customer Service Contact Numbers


Utilita Energy Free Phone Number

Contact Utilita Energy Smart Meters

Utilita Energy Switchboard

The Utilita Energy switchboard free number is 0800 849 9260. This is their main switchboard. You can request to be connected to customer services as well as to any employee by name. An automated machine will answer your call and will give you options on how to proceed. You will be asked to Press “1” if you would like to top-up your Smart meter or request for a new code. On the other hand, if you would like to top-up your Smart meter but your gas and electric supply have not come back on, you will be given the option to press “2.” You can also press “3” if you have lost your Top-up card. Finally, for other enquiries, you will be asked to press “4.”

Utilita Energy Automated Meter Reading

To find out a meter reading, simply call Utilita Energy Automated Meter Reading 0800 849 9260This is just like the switchboard number above but immediately press “0” to speak with a customer service representative that will provide you with the correct information.

Utilita Energy Emergency

There is an Utilita Emergency Line for loss of supply, as indicated in the next section. Outside their operating hours, for gas emergencies, please contact National Grid 0800 111 999.

Alternative Utilita Energy Contact Details and Services

Utilita Energy Blue Card

Utilita Emergency Line

For supply loss, dial the Utility Energy Emergency Line 0345 206 8999 so Utilita can get you back on supply immediately. Do note that if you have a loss of supply enquiry outside 8 am to 10 pm, you need to dial the emergency numbers for gas or electricity listed on the Free Phone Number section.

Utilita Energy Customer Service – General Enquiries Cards

If you are not sure which card you are concerned about, call Utilita Energy Phone Number 0330 333 7441.

Blue Cards

For general enquiries, first of all, dial Utilita Energy Customer Service 0330 333 7442 for blue card and Utilita Energy Phone Number UK

Red Cards

Call Utilita Energy Phone Number UK 0330 333 7440 for red cards.

Utilita Energy Moving Home

If you are planning to move in or move out, contact Utilita Energy Moving Home Number 0345 206 8777. This way, you can arrange for any credit to be refunded.  If you wish, you can just fill up the Moving Home Form to provide Utilita Energy with the details of your move.

Utilita Energy Billing Concerns

Finally, for billing enquiries, you may contact Utilita Energy Customer Service Number 0333 015 6662. If you just need a statement or new bill, you can fill up the form on the website and Utilita Energy will send you the requested document within five working days.

Utilita Energy 24/7

Customer Concern Utilita Energy Phone Number UK
Automated Top-Up Line 0345 206 8333
Automated Meter Reading Line Number 0345 209 3750

Citizens Advice

The Citizens Advice consumer service offers free, confidential and impartial advice on a wide range of consumer issues. Call the Citizens Advice consumer helpline on 0345 404 0506.

Utilita Energy Complaints Department

If you are not satisfied with any of the products or services of Utilita Energy, you can call the Utilita Energy Complaints Department Number 0345 207 2000.

Utilita Energy tries to solve all issues on the first call or within 24 hours unless there is a need for further investigation, for which they would inform you. For e-mails and letters, they will respond within five working days upon receipt of the complaint. Their next step for unresolved issues is to refer to you to their Customer Relations Team Leader. They commit to releasing their final response by letter within five working days upon turnover to the Team Leader.

If Utilita Energy’s final action or response to your complaint does not still meet your expectations, you can refer your complaint to the Energy Ombudsman at 0330 440 1624.

Alternative Utilita Energy Free Contact Methods

Utilita Energy Online Help Centre

Utilita Energy Online Contact Form

Utilita recommends using their online contact form if you are looking for the best way of resolving your enquiry. You can select a number of choices from their drop-down box on their website and they will e-mail you back as soon as possible. You may post enquiries about replacement top-up cards, moving home, meter readings, bills, refunds, and other concerns.

For businesses, you may get in touch with Utilita Energy if you want to enquire about their products and services using the form on their website and they will get back to you. Aside from your name, Utilita will ask you to provide your company name, e-mail address and phone number together with your concern.

Utilita Energy Emergency

For lost of supply, you may also opt to visit the National Grid website. If you smell gas, you are advised to not turn any electrical switches on or off or not use matches or naked flames. It is also recommended that you do not use mobile phones, open doors and windows, and turn off the gas supply to the meter whenever possible.

For electricity emergencies, you may contact your local Distribution Network Operator. The first two digits of the Mpan matching the Distributor ID on the table listed on Utilita’s website will help you find out who your Distributor is.

Citizens Advice

Aside from calling the Citizens Advice, you may also visit their website or write them via post:

Citizens Advice
Consumer Service,
PO Box 833, Moulton
Park, Northampton,

Utilita Energy Live Chat

If you wish to chat with an online agent, ready your name, e-mail address, house number and postcode for better processing of your request. Utilita will keep the information you share confidential to protect your privacy.

Utilita WeQ4U

You may also download this mobile app so you can queue for an Utilita Advisor without having to pay. The Advisor will just call you back as soon as someone becomes free.

How to Contact Utilita Energy Headquarters via Postal Address

For complaints, you can e-mail or write them at:

Utilita Energy Limited
Hutwood Court
Bournemouth Road
Chandler’s Ford
SO53 3QB

Alternatively, you may also get in touch with Utilita Energy Head Office via post for your other concerns:

Utilita Energy Limited
Utilita House
Moorside Road
SO23 7RX

Utilita Energy Help Centre

If you want to find the solution to your problem on your own, you may visit Utilita’s Help Centre. There you will find a wide range of topics including lost supply, topping-up, energy usage, smart meters, and installation, among several others. The site presents the most common problems or questions consumers have and offers detailed and specific answers. For example, you can find information about the Utilita Energy Warm Home Discount, a scheme that provides a payment of 140 pounds to some households that encounter difficulty paying their electric over the winter period. The Help Centre discusses when applications for the Utilita Energy Warm Home Discount Services will open, how to apply, and when applications will close.

There are also videos available to the public that offer tips, support, and useful information about your smart meters.

Contact Utilita Energy via Social Media

Like everyone else in the industry, Utilita Energy has established its social media presence to effectively reach out to their followers easier and faster. Connect with them now and find out the latest news and updates on Utilita Energy products and services:


Similarly, you may also follow them at Utilita Energy News to gain access to their latest activities and product offerings.

Utilita Live on Social Media

Utilita Energy has just launched its Utility Live in January 2017. The program gives Utilita Energy customers access to various guaranteed festival tickets and provides exclusive offers on music tickets, products, and services for free. Connect with them now: