| Department | UK Contact Number |
| First Utility Customer Service | 0800 011 5167 -Free Number- |
| First Utility Gas Supply | 0800 375 675 -Free Number- |
| First Utility Emergency Gas | 0800 111 999 -Free Number- |
| First Utility Customer Service | 0192 632 0700 |
| First Utility Broadband Services | 0192 632 8002 |
| First Utility Credit Control | 0192 632 0712 |
First Utility customer service free number is 0800 011 5167. This toll-free line opens Monday to Friday from 7 am to 7 pm. On weekends, they work from 9 am to 5 pm. However, the line is closed on Bank Holidays. Use it to enquire about the usage and how to read prepayment meters. There are several advantages of using the prepayment meters which among them include receiving annual statements of your account showing your usage of gas and the payments you have made. This and more shall be explained to you when you call the number above for further clarifications.
First Utility Gas Supply free number is 0800 375 675. This number is open 24hours for enquiries or problems during the use of the energy source. You may lose supply due to natural calamities beyond human control or accidents. You can get guidance on switching to First Utility as your gas supplier by getting detailed information on their tariffs, quotes and the method you can use to facilitate the move.
First Utility Emergency Gas contact number is 0800 111 999. This toll-free number is open 24hrs for any leakages or accidents arising from the use of their gas supply. This number is used to report gas or carbon monoxide leakages or any pipeline that has been struck. Carbon monoxide poisoning can be very fatal and users may not be fully aware of how to detect warning signs especially the elderly. The team will guide you on safety measures to take when faced with such incidences. Alternatively, you can read through First Utility energy article on Gas Safety & Carbon monoxide advice for more insight. This shall provide more knowledge pertaining safety measures of their energy solutions. You shall get to know how to install all gas appliances and other fittings.
First Utility Customer Service contact number is 0192 632 0700. The line between Monday and Friday from 8 am to 8 pm. Moreover, they are open for business on Saturdays as from 9 am to 4 pm. Get answers to all the questions touching on the supply of gas within your area of residence.
First Utility Broadband Services contact number 0192 632 8002. This line is available for contact from 8 am to 8 pm Monday till Friday. On Saturdays, they operate between 9 am to 4 pm. This line is useful for queries on their broadband routers, how to switch from your current provider, broadband speeds, call packages available and upgrading from one broadband product to another.
Utility Credit Control contact number is 0192 632 0712. When faced with financial constraints and you find that you cannot make payments for your gas or electricity on time, you can call the above number for further explanations. Get to learn in-depth information about credit policy for the company, get your credit report for all aspects of credit control, information on First Utility Direct Debit. Additionally, if you are not able to pay the full bill on time, you can engage the team to explore ways in which you can spread the payment. In a nutshell, the services you shall get include but not limited to payments deferment for a short while, debt repayment plan which can be restructured to be paid in instalments, prepayment meter installation, for those on benefits scheme such as Fuel Direct Scheme. This is an arrangement where you can pay for rent and other bills from direct deductions from your benefits payments. All these can be discussed via phone call which shall be recorded for quality enhancement.
You can contact First Utility online through email customer.service@first-utility.com. to get detailed responses to some of your queries. This entails asking for the cost of installation or the general use of this type of energy. In addition, you can query more on the First Utility smart meter supply of electricity such as the cost, maintenance and also how to make monthly payments by finding out their payments schedules. The team is also open to complaints that may have arisen in the process of using their sources of energy. Always be sure to write a clear message when you contact First Utility email customer.service@first-utility.com.
Contact First Utility email credit.operations@first-utility.com. The department works 24 hours a day and for further assistance and other enquiries send a First Utility message. In case your instalment has not been added to your records of payment, you can countercheck with your bank and call the above number for verification purposes. You can also inquire about First Utility jobs by checking in with the First Utility email contact credit.operations@first-utility.com.
Contact First Utility broadband online broadband.support@first-utility.com and you will get questions and requests for detailed responses. When you sign up with them, you will get a free wireless N-rated router and line rental and pay as you go calls, no setup fees or other upfront costs. There is no First Utility broadband contact number so it is important to use this First Utility broadband email broadband.support@first-utility.com . Many of First Utility broadband reviews remarked about the greatness of the no set up fees. This makes them the ideal solution partner for your residential or business needs.
For a quicker response, you can use First Utility live chat option which runs from 7 am to 10 pm on weekdays and 9 am to 5 pm on Saturdays. This is among the various available options to improve customer experience and expedite service delivery. For new customers joining or the existing ones, you can visit First Utility login page and enter your account number, email address or your username with your password to successfully access your online account. However, you can reset your password just in case by using the forgotten your password link where you must enter your email address for recovery. Upon successful logging in, you can attempt several tasks such as paying your bills, view all your historic bills, submitting meter readings and updating your personal account details. Finally, you can also download the First Utility App available from Play store. Its able to provide a lot of online features which all are available in the palm of your hand. It’s possible to change your First Utility Tariff, check your meter readings and also submit new readings.
Many of First Utility reviews emphasise the dedication of the head office response team. You can also request for the First Utility annual report if you cannot find it on the First Utility website. Apart from calling the First Utility careers team, you can send a letter to their postal address below:
Customer Services
First Utility
PO Box 4360
Warwick
CV34 9DB