Matalan Free Customer Service Contact Numbers

Matalan Free Contact Numbers

Matalan has no free numbers currently for UK Customers. There are however alternate numbers for customer use.

Alternate Matalan Contact Numbers

Matalan Customer Service

Matalan Customer Service number is 0333 004 4444. Matalan has over the years offered the quality of clothing and home-ware at the lowest prices.
Matalan has over two hundred stores in the UK, offering men, women and kids clothing and home-ware. Some of the store locations are in Liverpool City Center, Birkenhead, Bromborough, Sefton, Cheetham Hill, Openshaw, Swinton etc.  There is a store near you no matter your location. If you need help to locate the nearest store call this support number.

Matalan also rewards loyal customers with Matalan Reward Card. This reward card gives cardholders great benefits.
For all inquiries, call the customer service team on the number and you will be assisted.
A call to this number presents you with four options by the automated voice.
For store inquiries press 1
For online inquiries press 2
To hear about Matalan reward cards press 3
For all other inquiries and to speak to a customer service team press 4.
Lines are active 8:00 am to 6:00 pm Monday to Sunday.

Matalan Press Inquiries

Matalan Press Inquiries phone number is 0151 556 6657. For all inquiries on products and Matalan campaigns, contact the press office on the number provided.

Matalan Head Office

Matalan Head Office contact number is 0151 556 6000. Individuals can contact the head office if they require any form of assistance. For suppliers on issues of payment, individuals wanting more information about Matalan promotions and discounts and for general information about Matalan products call this number. Customers can channel their Matalan Complaints to this number as well. If you are interested in working with Matalan, call the number provided and a representative will furnish you with details about the positions available as well as the qualification needed. Working with Matalan comes with great benefits, so if you are part of the Management Team, Sales,

Call the Matalan Head Office on the number to speak to an agent. You will be provided with all necessary information you need to start a career at Matalan and any queries you may have will be addressed.

Matalan Direct

Matalan Direct phone number is 0333 344 3177. Matalan Direct is an online division of Matalan. The items you will find here are home furnishing and home improvement products. Everything you need to make a complete home can be found at Matalan Direct.

Products ordered here are delivered to your home, however, some of the items due to their scale cannot fit in a store, therefore they do not offer a collect from store service. Call the telephone number provided to place an order or ask more questions. For individuals who would like to order, you should be at least 16 years. Business customers can also contact Matalan Direct on the number provided for more information.

Matalan Direct offers a standard and 2 man delivery option to customers and notices are sent via SMS and email as soon as items are dispatched. Deliveries are not made to Northern Ireland, the Isle of Man, the Isle of Wight and outlying islands of Scotland. Whether it be small parcels or large parcels, a standard delivery, a same day delivery or a 2 man parcel delivery it comes with a cost. Items over £249 are delivered for free. Customers have the right to return products and Matalan Direct also has every right not to refund products if it is not in a re-sellable condition.
The automated voice presents the following options;
If your order is related to furniture, lighting and rocks press 1
For everything else press 2
Lines are active Monday to Friday 9:00 am to 5:00 pm

Matalan Address

For individuals who prefer to visit the office or for those who are returning a product, it can be posted to the address, all postage charges are incurred by you. Individuals can also send in their complaints to the Matalan Head Office Address:
Perimeter Road,
Knowsley Industrial Park,
Liverpool L33 7SZ,

Matalan Online Contact Methods

Matalan Press Inquiries

Send all press related issues via email to The efficient press team will respond in the shortest possible time.

Matalan Customer Service

If you have changed your email address, if you want to change your communication preferences or if you require any form of assistance from the Matalan Customer Service support team, send it through email to the address and they will get back to you within the shortest possible time.

Matalan International Contact -Damian Hopkins

Matalan operates stores outside the UK. If you have retail experience and wish to join Matalan and help them grow internationally, contact Damian Hopkins, who is in charge of all international and franchise inquiries. Send all inquiries via mail to the address

Matalan Direct

If you need more information or  help, forward it through email to the address and you will receive a response within four hours.

Matalan Social Media

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