Iglu Cruise Free Customer Service Contact Numbers

Iglu Cruise Free Phone Numbers

Unfortunately, there is no available Iglu Cruise free number at the moment. Get in touch with Iglu Cruise instead through the numbers indicated in the succeeding sections.

Alternative Iglu Cruise Contact Numbers, Details and Services

Iglu Cruise Customer Service

The Iglu Cruise customer service number is 0203 696 9453. Customer care line hours of operation are from Monday to Friday, 8am to 8pm, on Saturdays, 9am to 5pm, and on Sundays, 10am to 4pm. They are also available on bank holidays from 10am to 4pm.

Iglu Cruise Booking Conditions

The Iglu Cruise booking conditions customer number is 0203 696 9450. Call this number if you want to enquire about or book cruise holidays. Openings hours are from Monday to Sunday, 8am to 11pm. On Saturdays, they are available beginning at 9am and on Sundays at 10am.

Iglu Cruise Helpline Support

The Iglu Cruise helpline support number is 0208 544 6302. Call the specialist bespoke holiday team if your booking number starts with the letter “T” (e.g.: T441322). They can assist you with any detail related to your booking.

Iglu Cruise Travel Insurance

The Iglu Cruise travel insurance contact number is 0203 696 9469. Call this number if want to get in touch with the Concierge team and add parking, shore excursions or hotel stays onto your existing booking. In addition, the Concierge team can also assist you in booking travel insurance or in finding upgrades to your flight or cabin.

Iglu Cruise Payments

The Iglu Cruise payments number is 0202 696 9456. Call this number for all your invoicing and ticketing queries. You need to make a deposit or full payment at the time of your booking. Otherwise, it may be cancelled and you may incur cancellation charges.

Iglu Cruise Accounts

The Iglu Cruise accounts number is 0203 696 9455. Alternatively, you can also settle your accounts by paying your balance online. Balances of payments due must be settled within 17 weeks prior to departure, depending on your operator.

Iglu Cruise Website/Business Enquiries

The Iglu Cruise website/business enquiries number is 0208 544 6428. Call this number if you have encountered any issue while navigating around their website. There is also a sitemap that you can use which sections all the pages into easy-to-view categories. In case you cannot find whatever it is you are looking for, you may alternatively try the search box located in the top right of the website.

Alternative Iglu Cruise Free Contact Methods

Iglu Cruise Complaints

The Iglu Cruise complaints phone number is similar to the Customer Care number. If you are travelling outside of 2 weeks and want to make changes to your booking or dining time, or rather would like to provide some feedback on your recent holiday, send your e-mail to customerrelations@iglu.com. One of their team members will respond to you with the appropriate feedback and any further information. If you need to make a complaint while on holiday, report it to the supplier or agent immediately to avoid missing the opportunity for your issue to be rectified. If you wish to complain when you return home, you may write to the principal or supplier.

Iglu Cruise E-mail

Alternatively, you may send your enquiries and/or feedback to the following e-mail addresses, depending on the nature of your concern.

Enquiries and Sales: iglucruise@iglu.com
After sales and Customer Care: customercarecruise@iglu.com
Concierge: concierge-team@iglu.com
Website/Business Enquiries and Editorial/Content: editor@iglu.com
Jobs: jobs@iglu.com

Iglu Cruise Cancellation Policy

All cancellations must be submitted in writing at:

Customer Care
Iglu.com Ltd.
165 The Broadway
SW19 1NE

Alternatively, you may also send the request to customercare@iglu.com. When calculating cancellation costs, bear in mind that it may take up to 24 hours for Iglu Cruise to inform their suppliers and receive confirmation that a cancellation has been processed. Furthermore, Iglu.com has the right to charge a 50-pound fee in addition to other charges already incurred. Cancellation charges are based on the full value of the booking, excluding discounts, as indicated on the supplier invoice.

Iglu Cruise Recruitment

If you wish to join the team at Iglu Cruise, you may check the website for their current job vacancies. E-mail your CV and a covering letter to jobs@iglu.com. Due to the high volume of applicants, Iglu Cruise will only contact successful candidates. Aside from being UK’s largest award winning cruise agency, Iglu Cruise is also independently owned and managed. Apply for a job that fits your skills and get a chance to work with their professional, friendly and fun employees. Examples of jobs include cruise sales consultant, customer care executive, tailor-made executive, and tailor-made product manager.

Iglu Cruise Social Media

The UK’s largest cruise travel agency keeps you up to date with the latest news, holiday offers, and travel chat. Talk to their experts and follow them on Facebook or Twitter for the best cruise advice.