The Cooperative Bank Free Customer Service Contact Numbers

The Cooperative Bank Free Phone Number

The Cooperative Bank home page

Cooperative Bank Mortgages Manager

The Cooperative Bank mortgages manager free number is 0800 028 8288. Call them if you need help about The Cooperative Bank mortgage calculator. Use this number for both existing and new mortgage customers. Lines are open from Monday to Friday, 9 am to 8 pm, and every Saturday, 9 am to 5 pm.

The Cooperative Bank Mortgage Application

The Cooperative Bank mortgage application free number is 0800 234 6761. Call this alternative number if you wish to apply for a mortgage.

The Cooperative Bank Account Application

The Cooperative Bank account application free number is 0800 346 494. Call this number if you wish to apply for a current/savings account or a credit card. This is also the same number if you wish to get in touch with The Cooperative Bank loans manager.

The Cooperative Bank Savings Account Agent for Britannia

The Cooperative Bank savings account agent free number for Britannia is 0800 132 304. Call this number for any Britannia-related queries.

The Cooperative Bank Alternative Contact Numbers

The Cooperative Bank Help and Support

The Cooperative Bank Customer Service

The Cooperative Bank customer service number is 0345 721 2212. Lines are open from 6 am to 7 pm, 7 days a week. Use this number for these other services:

  • The Cooperative Bank overdraft helpline and;
  • for The Cooperative Bank student account contact

 The Cooperative Bank Credit Card Support

The Cooperative Bank credit card support number is 0345 600 6000. Get in touch with an adviser to learn more about fixed rate, members’, charity or other credit cards. In addition, call this number immediately if your personal or business card has been stolen or lost. Lines are open 24/7.

The Cooperative Bank Benefits

The Cooperative Bank benefits number for Privilege and Privilege Premier is 0344 249 9981. This account is no longer offered to new or existing customers who wish to upgrade. If you already have one of such accounts, then all your benefits and services are still available. For general enquiries, they are open from Monday to Friday, 8 am to 8 pm, and Saturdays and Sundays, 9 am to 6 pm. For breakdown and medical emergencies, they are available 24/7.

The Cooperative Bank Branches: Preston

The Cooperative Bank branch number for Preston is 0177 288 1309. The branch is located at 147 Church Street, Preston, Lancashire.

The Cooperative Bank Branches: Liverpool

The Cooperative Bank branch number for Liverpool is 0151 708 8828. The branch is located at 1-3 Parker Street, Liverpool.

The Cooperative Bank Branches: Wigan

The Cooperative Bank branch number for Wigan is 0194 282 4603. The branch is located at 10 Market Street, Wigan.

The Cooperative Bank Branches: St Helens

The Cooperative Bank branch number for St Helens is 0174 424 671. The branch is located at 5/7 Hardshaw Streets, St Helens, WA10 1QX. This branch will permanently close on June 22, 2017.

The Cooperative Bank Branches: Bolton

The Cooperative Bank branch number for Bolton is 0120 436 6364. The branch is located at 19 Knowsley Street, Bolton, BL1 2AS.

The Cooperative Bank Corporate Media Enquiries Director of Communications

The Cooperative Bank corporate media enquiries number is 0161 201 3689. Look for Lesley McPherson.

Cooperative Bank Corporate Media Enquiries Director of Communications Mobile

The Cooperative Bank corporate media enquiries mobile number is 0772 590 3270.

Cooperative Bank Corporate Media Enquiries Alternative Contact

The Cooperative Bank alternative corporate media enquiries number for is 0207 294 3687. Look for David Masters.

The Cooperative Bank Corporate Media Enquiries Alternative Contact

The Cooperative Bank alternative corporate media enquiries number is 0207 566 9714. Look for Emma Beresford.

The Cooperative Bank Product and Service Related Journalist Enquiries

The Cooperative Bank number for the product and service related journalist enquiries is 0161 201 3846. Look for Paul Lawler, Head of Media Relations.

Cooperative Bank Product and Service Related Journalist Enquiries Mobile

The Cooperative Bank mobile number for product and service related journalist enquiries is 0771 084 5342.

Cooperative Bank Product and Service Related Journalist Enquiries Alternative Contact

The Cooperative Bank alternative number for product and service related journalist enquiries is 0161 201 1590. Look for Nicki Parry, PR Manager.

Cooperative Bank FD Online

The Cooperative Bank FD Online number is 0345 603 2921. FD Online allows you to direct access to your business account(s) via the Internet for a fast online experience.

The Cooperative Bank Business Account Support

The Cooperative Bank FD business account support number is 0345 721 3213. Business lines are open from Monday to Friday, 8 am to 8 pm, and on Saturdays, 9 am to 12 pm.

The Cooperative Bank Business Online Banking

The Cooperative Bank business online banking number is 0345 601 9938.

Cooperative Bank Business Visa

In addition, The Cooperative Bank business visa number is 0345 606 6701.

Cooperative Bank Foreign Services

The Cooperative Bank foreign services number is 0345 755 8888. Lines are open from Monday to Friday, 8 am to 4 pm.

Cooperative Bank CHAPS Helpline

The Cooperative Bank CHAPS helpline number is 0345 604 4533. CHAPS (Clearing House Automated Payment System) allows you to enable direct transfer of money between bank accounts.

The Cooperative Bank Birmingham Commercial Banking Centre

The Cooperative Bank Birmingham commercial banking centre number is 0121 212 1900.

Cooperative Bank London Commercial Banking Centre

In addition, The Cooperative Bank London commercial banking centre number is 0161 201 1964.

The Cooperative Bank Manchester Commercial Banking Centre

The Cooperative Bank Manchester commercial banking centre number is 0161 201 5152.

Cooperative Bank South Yorkshire Commercial Banking Centre

The Cooperative Bank South Yorkshire commercial banking centre number is 0114 278 7077.

The Cooperative Bank Alternative Free Online Contact Methods

The Cooperative Bank Feedback Form

The Cooperative Bank Complaints Department

You can submit feedback or complaints by using their online form. To protect the privacy of your account, do not include your account details. Other ways to submit your complaints include:

  • In person – Visit your local branch to speak to a team member.
  • By phone – Use the customer service number indicated above.
  • By post:

Customer Response
The Cooperative Bank Plc.
Ground Floor, Miller Street
Manchester
M60 0AL

Alternatively, you can contact Cooperative Bank by email at complaints@co-operativebank.co.uk. Provide your name and the best time to contact you between 8 am to 8 pm, Monday to Friday, and on Saturdays, 9 am to 1 pm.

The Cooperative Bank Media Enquiries

You may also send your media enquiries via email:

For Corporate-related journalist enquiries:

For product- and service-related journalist enquiries:

The Cooperative Bank Commercial Banking Centres: Email

You may also send enquiries to The Cooperative Bank’s banking centres via email:

The Cooperative Bank Web Chat

You may also chat with their agents during operating hours. Note that they cannot access account details over Web Chat.

The Cooperative Bank Mailing Address

For those who wish to write to the bank, send your correspondence to:

The Cooperative Bank
Personal Customer Services
Delf House
Southway, Skelmersdale
WN8 6GH

Contact The Cooperative via Bank Social Media

In addition to their phone numbers, they are also available on every mainstream social media platform. For up to date information and offers, please visit any of the followings:

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