JD Williams Free Phone Numbers
Unfortunately, there are no JD Williams free phone numbers yet. You can, however, use the numbers indicated in the next sections for all your concerns, enquiries, and orders.
Alternative JD Williams Contact Numbers, Details and Services
JD Williams Customer Service
The JD Williams customer service number is 0345 071 9018. JD Williams will try to answer all your questions, even offer shopping advice, or respond to any comments or suggestions that you might have regarding their products and services.
You can also use the number to arrange delivery of your purchases and choose from these available options: standard delivery, nominated delivery, next-day delivery, click and collect, and Sunday delivery. Additionally, more expensive items may require an extra delivery charge, or what they call as the supplementary delivery charge. They need this fund because expensive items may be heavier or may require additional manpower to be delivered.
Finally, you can also arrange a courier to collect your returns. Contact the JD Williams customer service number and follow the steps. Similarly, you may call the courier directly if their number is indicated on your parcel.
JD Williams Customer Sales Advisor
The JD Williams customer sales advisor number is 0871 231 2000. Here you can place orders and request for special requests, if available. Their order line is open from 7 am to 10 pm, Monday to Friday, and 8 am to 6 pm during weekends. Calls will cost you specific charges plus your phone company’s access charge. Furthermore, calls may be monitored for quality or training purposes.
JD Williams Complaints: Retail
The JD Williams complaints number for retail is 0345 026 3900. To resolve your complaint as soon as possible, JD Williams has assigned two dedicated teams to deal with them. Since their goal is to find a solution the first time, expect a high-standard service regardless of the nature of your concern. Dial this number for complaints about deliveries, goods or their customer service.
JD Williams Complaints: Financial Services
The JD Williams complaints number for financial services is 0345 026 3899. This is for issues related to credit accounts, financial services, and insurance.
If you maybe feel that JD Williams was not able to properly resolve your complaint, you may refer the matter to the Financial Ombudsman Service for credit complaints or to the European Union’s (EU) Dispute Resolution Team for non-credit complaints.
Alternative JD Williams Free Contact Methods
JD Williams Catalogue
You may request the latest JD Williams catalogue via their catalogue request form. This service is available to exist customers and to interested ones as well, those who just wish to look at the catalogue and do not want to open an account yet. You will be asked to input personal and address details.
JD Williams E-mail
Alternatively, you can choose to e-mail JD Williams directly using firstname.lastname@example.org. If you have an existing account, include your customer number within your correspondence.
Here are just some of the issues that you can get help with:
- Outstanding orders
- Received orders
- Returned goods
- JDWilliams products
- Problems with the website
- Comments on their service
- Enquiries about their policies
- Promotional codes
- Questions about signing in
- Enquiries concerning your balance, credit issues, billing statement, payments, and Account Protection Plan or Cover Plan
- All other enquiries
JD Williams Personal Online Account
You can make payment, track your order, and even create a wish list of your preferred products by signing up online. Here’s a step-by-step guide that new customers may find useful when ordering online:
- Find the products you want by searching for an item number or the type of product or by just browsing through the homepage.
- Select all the products you want by using the “Add to Bag” button. If you have a promotion code, input it on the Shopping Bag page to avail of fantastic discounts and free gifts. You can only input only one code per order. Make sure to use the code before its expiry date.
- Sign in if you are a new user or choose the “Enable Existing Account” option if you have already registered before.
- Finally, place your order at the checkout and wait for the e-mail confirmation.
JD Williams Live Chat
You can find their live chat button at the top of their website from 8 am to 11 pm. Just click the button to begin chatting with one of their agents.
JD Williams Social Media
Find out about the latest trends, wardrobe staples and popular styles by connecting with JD Williams via their social media platforms. Most of all, discover how they are living up to their tagline “Fashions fade, but the style is eternal.” In fact, their Instagram and Pinterest accounts contain beautiful and refreshing photos showcasing the latest trends in fashion. For new customers, if you want to save time, you can pre-fill your application with a social account.
JD Williams Human Resources Department
The JD Williams human resources e-mail address is email@example.com for head office and contact centre job opportunities. Use the same address if you wish to enquire about logistics positions.
Alternatively, you can also write to:
40 Lever Street
Or for logistics:
JD Williams & Company Limited is part of N Brown Group plc, thus any vacancies will be posted on the N Brown Careers website.
JD Williams Complaints
Alternatively, for those who wish to send their complaints, you can submit them via e-mail at ServiceComplaints@jdwilliams.co.uk for retail complaints or at AccountComplaints@jdwilliams.co.uk for financial services complaints. If you prefer, you can also write them at:
40 Lever Street
Please include your name, account address, account number and contact details in your letter, along with a summary of your complaint, to ensure prompt processing. For non-JD Williams customers, you can alternatively provide your name, complaints summary and contact details.
JD Williams Ethical Trading
JD Williams is a member of the Ethical Trading Initiative (ETI), the body responsible for looking out for those who make the JD Williams clothes and improving their work conditions, wherever they may be. Currently, JD Williams has a number of projects with other retailers from around the world including Bangladesh, China, Vietnam and India. For all queries related to ethical trading, e-mail them at firstname.lastname@example.org.