John Lewis Free Phone Numbers
Unfortunately, there is no free number for johnlewis.com at the moment. You may, however, get in touch with them using other alternative numbers indicated in the succeeding sections.
Alternative John Lewis Contact Numbers, Details and Services
John Lewis Customer Service (Within UK)
The John Lewis customer service phone number is 0345 604 9049. They are open from 7 am to 12mn, 7 days a week. You can use this number if you have problems or queries with a purchase or a service you got from johnlewis.com. John Lewis has a wide range of services that you can enjoy. Shopping categories include:
- Home and design
- Furniture and light
- Electricals and technology
- Gifts and celebrations
- Sport and leisure
- Fashion and beauty
- Baby and child
- Many other services such as installation, disposal and recycling, interest-free credit, and John Lewis Finance
John Lewis Customer Service (International)
The John Lewis international customer service number is 0169 854 5454. Call charges may vary depending on your service provider. Dial this number for all your general enquiries regarding John Lewis’ products and services, including questions about returns, deliveries, and orders.
John Lewis Technical Support
The John Lewis technical support number is 0330 123 0106. Dial this number for after sales queries or problems with an electrical or technology product. In addition, all concerns about returns may also be coursed through this number. Ready your model number before calling.
My John Lewis Card
The My John Lewis card contact number is 0345 610 0312. Contact their dedicated my John Lewis team for all your queries regarding your account.
John Lewis Wedding Registry
The John Lewis wedding registry number is 0345 602 5323. You can also use the John Lewis Gift List service for civil partnerships, birthdays and other important milestones that you are celebrating. You can add honeymoon or charity contributions to your list or even gift vouchers, and even enjoy free home delivery at your most convenient time.
John Lewis Financial Services: Partnership Card
The John Lewis partnership contact number is 0345 300 3833. They are open 24/7. With the John Lewis Partnership Card, you can earn points when you make a purchase with your card anywhere, as long as Mastercard is accepted. Most noteworthy, you can turn points into vouchers and use them to treat yourself in both John Lewis and Waitrose.
John Lewis Customer Complaints (Shops)
The John Lewis customer complaints number is 0345 602 5329. In the first instance of displeasure, speak to a manager if you are in one of their shops. If you are still not happy with the way your complaint was handled, call them and they will try to resolve your complaint while you are on the phone. Otherwise, the advisor will agree to a course of action with you.
John Lewis Reward Card
The John Lewis reward card helpline is 0345 603 7979. Call this number if you want to buy a John Lewis Partnership gift card and reward your employees or thank valued clients. John Lewis can also connect you with their local shop so your recipients receive a very special welcome. You can buy in any denomination of up to 2,500 pounds, which will be presented in a card and envelope.
John Lewis Partnership Gift Card
The John Lewis Partnership gift card number is 0330 123 0350. Gift cards can be delivered to any UK postcode for a small charge. The gift card expires 24 months after purchase date or last use. The recipient can use it to shop in John Lewis or Waitrose shops online. Alternatively, you may visit one of the various John Lewis local stores to purchase.
John Lewis Partnership Gift Card for Business
The John Lewis Partnership gift card number is 0330 123 0351. Use this number for business orders that are less than 1,000 pounds. If you buy a gift card for yourself, you can request for an envelope so you can send it later on as a gift if you wish. Remaining card credits can be used for future purchases, provided that the card has not yet expired.
Alternative John Lewis Free Contact Methods
John Lewis Online Support
Before you decide to call or email John Lewis, you may check first their FAQ section if you have a specific query about shopping with them. Some of the topics that you can find here include information about:
- Orders (Tracking, changing and cancelling of orders, out of stock orders, and missing incomplete or damaged orders)
- Delivery and collection
- Returns and refunds
- Prices and payment
- Appliance installation, disposal, and recycling (Dishwashers and laundry, fridges and freezers, TVs, cooking, and lighting)
- John Lewis services (guarantees, my John Lewis, Partnership Card, added care, corporate orders and discounts, and all other services)
You may also use the email form on John Lewis contact us page if you are experiencing difficulty placing an order. Select johnlewis.com or the right shop from the drop-down menu. Copy and paste any important links into your email for website queries. Their goal is to respond within 24 hours upon receipt of your email. In addition, you may also use the form if you wish to email one of their shops with a complaint, concern or any kind of enquiry.
Furthermore, here are other email addresses that you can use depending on the nature of your concern:
John Lewis Customer Complaints
Finally, if you wish to get in touch with their customer service department via post, write to:
For queries or complaints regarding one of their shops, write to:
Customer Relations Department
Glasgow G73 9DW
For queries or complaints with an electrical or technology product, write to:
Customer Relations Department
Exeter EX1 9QZ
If after getting in touch with them, you still feel dissatisfied with the solution, email or write to their Head of Customer Service:
Head of Customer Service
171 Victoria Street
London SW1E 5NN
Furthermore, if you think they have not fully resolved your complaint, you can access the Online Dispute Resolution platform.
Finally, the registered office address of John Lewis plc is:
John Lewis plc
171 Victoria Street
John Lewis Social Media
Alternatively, you can choose to connect with John Lewis via their various social media platforms.