This article will provide you with the contact numbers that you should call and the channels you may use in communicating with Currys.
The Currys PC World Promotional Card free number is 0800 897 163. Please be informed that this voucher program is just being supported and sponsored by Currys PC World itself, but it is handled by the Dixons Retail Company. So, if by any chance that you have received a gift card or the Curry’s Promotional Card, you can use this card to make full or partial payment to your goods. Yet, a restriction from change and refunds are implemented when you use your Currys Promotional Card so it is very crucial to check your balance before doing any purchase. To check for your balance, you may do so by calling the number above. Just get your card number ready as this information will be asked during the process.
Alternatively, you can just go to any Currys PC World Store and hand your gift card to an authorised personnel for you to check your Promotional Card balance.
The Currys PC World Customer Service contact number is 0344 561 1234. If you have questions or problems regarding your purchased product (e.g. product did not arrive or product was damaged when delivered) and would want to talk to the Technical Team, dial this number any time of the day and any day of the week.
Moreover, for Currys PC World Knowhow Repair Fault and Fix service, the same contact number above can also be dialled to avail the service. If your home appliance, television or personal computer suddenly breaks down or is in dire need of repair, call the Repair Team and schedule for a repair. All repairs made have a three-month guarantee period. This means that if your repaired electronics breaks down again, they will repair the item again for free. The service also offers a “no fix, no fee” policy wherein you are not obliged to pay the Repair Team anything if they fail to fix your electronics.
In addition to this services, the same contact number above could also be used for PC World Care Plans, Currys PC World Delivery, Installation and Recycling services. This so-called Instant Replacement option is an optional add-on to your products which promises a three-year protection for your product. Here, if your product breaks down, you can simply avail of this option and Currys World PC will replace your product without any conditions or limitations.
The Currys PC World Sales Team contact number is 0344 561 0000. This line may be called on Mondays to Fridays at 8:00 am to 8:00 pm, Saturdays at 9:00 am to 6:00 pm and on Sundays at 9:00 am to 5:00 pm. Call this number when you want to place your order via phone. Talk to a Sales Agent and indicate the product you want to purchase, the agent will guide you through the process and give you an order reference number. You can also state additional services you want with your purchase: installation, delivery, and recycling.
You can also call the same contact number as that provided for the Currys PC World Sales Team to request for a Price Match. The Price Match feature is Curry’s dedication to their promise that you will be paying cheaper as compared with the competitor’s price – delivery charge not included. To make the request, provide the product code and the price of their competitor, including the discount vouchers. Be sure to make the call before ordering the product. Though, the Sales Team will still accept calls 7 days following the receipt of the product.
The Currys PC World Business contact number is 0344 561 6789. The Currys PC World Business is a special feature open for business ventures wherein a range of business products are offered with a 30-day credit and with flexible lease plans. There are also special offers for business owners which may vary from time to time. For inquiries about the service, the availability of a certain business product or requests for professional business advisers, it is recommended that you call this number.
The Currys PC World Business Fax Number is 0114 280 6119. Just when the lines for Currys PC World Business can’t accommodate your urgent needs, fax them can be done to this said number. However, all your concerns will only be entertained during 8:00 in the morning to 6:00 in the evening from Mondays to Fridays. Also, please be guided that this line is closed on weekends and public holidays.
The Know-how Track it page can be accessed through this link. This page will let you know where your product is currently at now. If you bought a big kitchen appliance or a big television, you can go to the link above and enter the details asked, to wit: your order number, phone number, and postcode.
For members with an online account, you can also access the “Track It” feature via your Currys PC World online account. Note that if your purchases are to be delivered for free, you will only be able to see the time of expected delivery at 9:00 to 10:00 pm of the day of the final delivery date. On the other hand, if you purchased a small appliance, you can track your purchases via your Currys PC World online account or at the website of the courier as indicated in the confirmation e-mail sent to you after you made the order.
Currys has over hundreds of superstores in all over the UK. If you want to find one near you, go to the “Find a Store” page to look for a Currys Store that is nearest to you. Just type in your postcode or your town in the Find A Store search engine and hit “Search”. A list of stores near your location will be returned.
You can write your concerns – queries, complaints or even a message of thanks via snail mail. Send your letters to the following address:
Currys PC World Business
PO Box 1687
Sheffield
S2 5YA
As an alternative, you may send Currys an e-mail containing your message at customer.services@currys.co.uk. In sending the e-mail, however, remember to provide your name, your phone number, as well as your postcode and any other information that is relevant to your message. If you are sending them a message regarding your purchases, do provide the order number you are inquiring or talking about.
If you would like to contact the Sales Team via e-mail or if you simply do not want to make a call, send an e-mail to this e-mail address: curryswebsales@currys.co.uk. Again, if you are to message about an existing order or a product, enter the order reference number or the product code, as well as your personal contact details.
Currys is available at the common social media websites. You can like, follow, subscribe or watch their videos on the following links:
If you want to compare prices with the competitors, you may download the Price Match App – both for Android users and iOs users. This application will allow you to compare the prices of selected items with that of their competitor. Simply search the products whose price you want to compare and view the prices of the competitors.