Samsung Free Customer Service Contact Numbers

Samsung Free Phone Number

Samsung office

Samsung Customer Service

The Samsung customer service free number is 0800 995 1079. After an automated machine answers, they will thank you for contacting them. Then a customer service agent is usually immediately available to help you resolve your concerns. Consequently, calls may be recorded for training and quality purposes.

Samsung Mobile Support

You may also try calling Samsung Mobile Support 0800 988 0123. If the answering machine informs you that they will not be available to answer your call, they will redirect you to their website for possible answers to your questions. If there is an emergency query or Samsung tech support that you need help with, you may press 1 and leave a voice message and they will respond to you as soon as possible.

Alternative Samsung Contact Numbers, Details and Services

Samsung Alternative Contact DetailsSamsung Helpline Support

There are many ways to contact Samsung. You may call Samsung Helpline Support Number 0330 726 7864 (0330 SAMSUNG) from Monday to Saturday, 9 am to 6 pm. Press Option 6 to be transferred directly to customer services. This is also the number for B2B and print support.

Samsung Online Shop Support

For new and existing orders, you may get in touch with Samsung Online Shop Support Number 0330 726 7467 (0330 SAMSHOP). Check out the Shopping and Delivery FAQs for more information about their products and services. If you are enquiring about Samsung Galaxy Helpline, for example, you can read about the kind of insurance offered with the device, how long it will take you to receive the product after ordering, or the accessories compatible with the device. The FAQs also discuss issues about mobile care, cancellation and return, shipping, payment, and Samsung account.

Samsung Complaint Department

For complaints about any of Samsung’s products and services, you may get in touch with their Samsung executive office. Dial Samsung Complaint Department 0330 726 3932 and be ready with the details of your concern to avoid unnecessary delays. You may also try using the Samsung Free Phone Number indicated in the previous section.

Samsung Corporate Contacts

Dial Samsung Head Office UK 0193 245 5000 if you wish to contact their corporate office. You can also call the same number if you are interested in pursuing a career with the company.

Samsung Support Centre

Some of the support categories that you can check out first on the site before your visit include setting up, data transfer, accessories, repairs, software updates, and cracked screen repair. If you cannot find the centre nearest you, you may call Samsung Support Centre Number 0330 726 7864 (0330 SAMSUNG) to get the assistance that you need.

Alternative Samsung Free Contact Methods Online

Samsung Support

Samsung SmartThings Support

This section of the website allows you to discover what the SmartThings App is capable of and how you can maximise your SmartThings hub. You are probably confused with the technical aspects of your device. SmartThings Support will allow you to explore troubleshooting tips and information about how to connect and reset compatible or connected products. You can also browse through the articles about SmartThings to get started or check out the section’s FAQs for general questions, account management, shop questions, mobile presence, smart locks, and much more.

You may also e-mail them and a member of the SmartThings Support staff will try to get back to you as soon as possible. In addition, you may reach them on a live chat between 10 am and 7 pm.

Samsung Online Support

There is an open e-mail form on the website that allows customers to request for technical support on specific products and services or seek general support about Samsung service centre locations, warranty policy and many others. The website will first ask you to give some details about your query, suggest topics from their FAQs, and it you cannot find what you are looking for, you may proceed to e-mail them using the online form.

The Samsung online support is for both Ireland and UK customers. Aside from your personal details, Samsung will request for the model number of the product in question, serial number, and purchase date. If you need help finding your model number, you can use the help feature on the online form. You may also attach a maximum of 5 files with a total size limit of 10MB.

Samsung Headquarters Address

Alternatively, you may also write to them:

Samsung Customer Support
Selectapost 28
Sheffield, S97 3FJ

Samsung Social Media

Samsung Twitter

Samsung is visible as well in social media due to the fact that social media has been the go to of companies wishing to increase exposure and brand awareness. It also helps them to learn something more about their audience and target market. Similarly, you may also benefit from contacting them via these options especially if you are the interactive type of person and are more comfortable sharing your experiences via social media. Connect with Samsung using any of the following social media networks:

LinkedIn (Samsung Business UK)
Google+ (Samsung Mobile)

Samsung Support Live Chat

Samsung Live Chat

Another way to resolve your technical or general problems is to make use of Samsung Support Live Chat. If they are offline and you can no longer wait for their opening hours, you may send them an e-mail through their online form. It is a three-step process that includes telling Samsung about your query, checking if the FAQs help, and sending an e-mail if no answers can be found.

You can also chat with Samsung via Facebook or Twitter from Monday to Sunday, 9 am to 9 pm.

Samsung Support Centre

For Samsung tech support, you may visit their Support Centre and find solutions to whatever help you need by clicking on the map and finding the closest Samsung Support Centre nearest your area. Samsung’s walk-in Support Centres can connect you with trained Samsung technicians anytime without the need for the prior appointment. You can be assured that Samsung technicians are equipped with the right skills to help you with your phone/tablet or wearable queries.

Samsung Community

Samsung Community allows you to chat with other users and discover the world of Samsung. You can join the conversations to share your experience or get tips and advice. The site has more than 60,000 members and more than 140,000 posts as of this writing. Some of the topics discussed include posts about smartphones, tablets and wearables, TV, audio and video, and much more.

Samsung Corporate Contacts

Their corporate address is:

Samsung Electronics (UK) Ltd
Samsung House 1000
Hillswood Drive
Chertsey, Surrey KT16 0PS

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